Comments on: Amazon Fail.

By: Speed of Social Media | Little Pink Book

Speed of Social Media | Little Pink Book — Thu, 18 Jun 2009 11:02:29 +0000

[...] Twitter facilitating Amazon and CNN to change their wicked ways through #AmazonFail and #CNNFail, the speed of social media has enabled itself to become a beacon and ultimate [...]

By: Amazonfail and Algorithmic Culture — The Late Age of Print

Amazonfail and Algorithmic Culture — The Late Age of Print — Mon, 27 Apr 2009 13:57:34 +0000

[...] — Amazon’s listing process were revealed. Among the more painful revelations? As Feministe reported, A Parent’s Guide to Preventing Homosexuality and related anti-GLBT screeds continued to [...]

By: Matt

Matt — Wed, 15 Apr 2009 22:10:55 +0000

Actually I meant great discussion, not great post. I just noticed that the post was tagged “assholes”. A condemnation before refelction. I wonder if Jill will post an apology if her theory is refuted?

By: Matt

Matt — Wed, 15 Apr 2009 22:08:12 +0000

The thing that really bothers me is that SM ‘critics’ will go out of their way to prove their righteousness. Whether the want to write an angry letter or by announcing that they will “shred their Amazon card” but only after spending the rest on the money on it. The ultimate reality is that in the real-time world we are participating in you have no definitive proof (definitive being key) that the whole #amazonfail fiasco was anything more than an accident. If this was a deliberate orchestration of hatred through the deranking of LGBT books then I would applaud your activism but this whole uninformed knee-jerkreaction is everything wrong with the 2.0 universe.

If this was a legitimante accident (If being the key) would you retract, delete or even apologize for all of the unfair and untrue things you wrote about the company? Because when you make mistakes you would expect forgiveness wouldn’t you? The next time a situation arises like this I would urge reflection before condemnation. If we expect companies to apologize for their mistakes then we should expect the same from ourselves.

But again this is all hypothetical. Great Post!

By: libdevil

libdevil — Tue, 14 Apr 2009 04:55:57 +0000

So a quick search as of right now does show “Full Frontal Feminism” available. Oddly, it’s the 12th hit for that search, but everything else is relevant (two of the hits are other books by Jessica Valenti). Maybe it really as a mistake that they’re fixing, maybe they’re just backtracking. Seems like it’s being reversed in any event.

By: Megan

Megan — Tue, 14 Apr 2009 03:35:03 +0000

Hi all,

Amazon has responded by stating that it was a cataloging error, and a hacker has also taken credit for creating the glitch. I’m not terribly savy about this kind of thing, but it seems a bit fishy, what do other people think?

Here are a few articles I found links to on Google news:

http://www.latimes.com/business/la-fi-amazon14-2009apr14,0,3536538.story

http://www.theage.com.au/news/technology/hackers-dive-in-to-amazon-adult-glitch/2009/04/14/1239474855244.html

http://www.nytimes.com/2009/04/14/technology/internet/14amazon.html?hp
At the very least, glad to see they are going to correct this.

http://www.google.com/hostednews/ap/article/ALeqM5gJrYalyhQDv8Im1c1RC2M6DHPx1gD97HVB9G0

By: Jovan1984

Jovan1984 — Tue, 14 Apr 2009 03:07:08 +0000

Some DVDs have now been de-ranked by Amazon.

By: Lauren

Lauren — Tue, 14 Apr 2009 02:49:13 +0000

As a customer service worker, I really wouldn’t put any investment into questioning what customer service did or didn’t say. They’re cogs in the wheel and can only work with whatever’s been given to them by middle management.

By: Jovan1984

Jovan1984 — Tue, 14 Apr 2009 01:45:27 +0000

I’m gonna quickly spend the $15.10 remaining on my Amazon.com card, and then I’m gonna put it in the shredder.

By: Jha

Jha — Tue, 14 Apr 2009 01:15:55 +0000

And Amazon is calling it an "embarrassing and ham-fisted mistake"